Frequently Asked Questions
Everything you need to know about our premium orthodontic-inspired apparel and accessories.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Products must be returned in their original packaging with all tags attached to be eligible for a full refund.
How do I know which size to choose?
Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my package after it has been shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery status.
Are your materials ethically sourced?
At DB Orthodontics Limited, we are committed to sustainability. All our garments are produced in certified facilities that prioritize fair labor practices and high-quality, durable materials.